The Energy Regulation Board currently has offices in Kitwe, Livingstone and Lusaka. Our Copperbelt office based in Kitwe is responsible for the Northern Region while the Lusaka office is responsible for the Southern Region.
 
The Northern Region covers Copperbelt, North Western, Luapula and Northern provinces while the Southern Region includes Lusaka, Eastern, Southern, Western and Central provinces. The contact details for the two offices are as follows:
 
Head Office
Plot No 9330,
Off Alick Nkhata Road
P O Box 37631,
Lusaka, Zambia
Tel: 260-211-258844 – 49
Fax: 260-211-258852

 
Copperbelt Office
Plot 332, Independence Avenue
P O Box 22281 Kitwe
Tel: 260-212-220944
Fax: 260-212-220945

Livingstone Office
House No. 53, Plot No. 708,
Chimwemwe Road,
Nottie Broadie,
P.O. Box 60292,
Livingstone.
Tel:- +260 213 321562/+260 213 321563
Fax:- +260 213 321576

 
Email:ERB-Consumer and Public Affairs
 
In addition, the ERB has Consumer Watch Groups (CWGs) jointly run with Communications Authority and National Water Supply and Sanitation Council. There are currently seven CWGs in Zambia. The contact numbers for the CWGs are as follows: