To be the benchmark of excellence in energy regulation in Africa
The role of the Energy Regulation Board is to ensure consumers receive a quality service at an affordable price while balancing a reasonable rate of return to energy utilities. In order to carry this out, the ERB ensures that all energy utilities in the sector are licensed, monitors levels and structures of competition, investigates and remedies consumer complaints.
Electricity
Fostering a reliable and affordable electricity supply, safeguarding consumer rights, and encouraging sustainable energy practices.
Petroleum
Ensuring the efficient and safe distribution of petroleum products while protecting consumer interests, and minimising the environmental impact.
Renewable
Reducing greenhouse gas emissions, promoting energy independence, creating job opportunities, and a transition to a cleaner, more sustainable energy future.
CURRENT FUEL PRICES
Retail pump prices and posted airfield price for OCTOBER 2023
Petrol
Diesel
Kerosene
Jet A-1 (KKIA)
News Updates
Notice to all Licensees on Requirement to Submit Applications for Renewal of Licences
The Energy Regulation Board (ERB) wishes to inform all licensed entities, potential applicants and energy sector stakeholders that the application for renewal of licences must
2023 Energy Media Awards
The Energy Regulation Board (ERB) is scheduled to host the Sixth Energy Media Awards in December, 2023. The ERB, therefore, invites local journalists to submit
ERB Fines Eight (08) Licensees for Breaching Licence Conditions
The Energy Regulation Board (ERB) has fined Eight (8) energy companies a total of K420,000.00for breaching various licence conditions in violation of regulatory guidelines. Read
Request for Public Comments on the Draft Zambian Standard DZS 691: Safety in AC Substation Earthing
The Energy Regulation Board (ERB) is a statutory body responsible for regulating the energy sector and derives its mandate from the Energy Regulation Act No.12
Consumer Complaints
Any person or consumer may seek the ERB’s intervention if they are dissatisfied with the handling of their complaint by an energy utility or they consider the outcome inconclusive.
CALL TOLL FREE ON 8484
Online services FROM ERB
The Energy Regulation Board has developed online portals to make it easy for consumers, energy sector partners and stakeholders to engage with us. Our aim is to make it a seamless and transparent experience.