To be the benchmark of excellence in energy regulation in Africa
The role of the Energy Regulation Board is to ensure consumers receive a quality service at an affordable price while balancing a reasonable rate of return to energy utilities. In order to carry this out, the ERB ensures that all energy utilities in the sector are licensed, monitors levels and structures of competition, investigates and remedies consumer complaints.
Electricity
Fostering a reliable and affordable electricity supply, safeguarding consumer rights, and encouraging sustainable energy practices.
Petroleum
Ensuring the efficient and safe distribution of petroleum products while protecting consumer interests, and minimising the environmental impact.
Renewable
Reducing greenhouse gas emissions, promoting energy independence, creating job opportunities, and a transition to a cleaner, more sustainable energy future.
CURRENT FUEL PRICES
CURRENT Retail pump prices and posted airfield
Petrol
Diesel
Kerosene
Jet A-1 (KKIA)
News Updates
Request for Public Comments on the Revised Draft Zambian Standard DZS 397: 2023 – Electricity Supply – Quality of Consumer Service – Specification
The Energy Regulation Board (ERB) is a statutory body responsible for regulating the energy sector and derives its mandate from the Energy Regulation Act No.12
Request for Public Comments on Draft Zambian Standards for Biomass Pellets and Associated Gasifier Cookstoves
The Energy Regulation Board (ERB) is a statutory body responsible for regulating the energy sector and derives its mandate from the Energy Regulation Act No.12
Gazette No. 149, 150 and 151 – Notice of Intention to Issue Licence
Members of the General Public are hereby informed that the Energy Regulation Board (ERB) intends to issue Licences to the under-listed Applicants, fourteen (14) days
Gazette No. 147 and 148 – Notice of Intention to Issue Licence
Members of the General Public are hereby informed that the Energy Regulation Board (ERB) intends to issue Licences to the under-listed Applicants, fourteen (14) days
Consumer Complaints
Any person or consumer may seek the ERB’s intervention if they are dissatisfied with the handling of their complaint by an energy utility or they consider the outcome inconclusive.
CALL TOLL FREE ON 8484
Online services FROM ERB
The Energy Regulation Board has developed online portals to make it easy for consumers, energy sector partners and stakeholders to engage with us. Our aim is to make it a seamless and transparent experience.