To be the benchmark of excellence in energy regulation in Africa
The role of the Energy Regulation Board is to ensure consumers receive a quality service at an affordable price while balancing a reasonable rate of return to energy utilities. In order to carry this out, the ERB ensures that all energy utilities in the sector are licensed, monitors levels and structures of competition, investigates and remedies consumer complaints.
Electricity
Fostering a reliable and affordable electricity supply, safeguarding consumer rights, and encouraging sustainable energy practices.
Petroleum
Ensuring the efficient and safe distribution of petroleum products while protecting consumer interests, and minimising the environmental impact.
Renewable
Reducing greenhouse gas emissions, promoting energy independence, creating job opportunities, and a transition to a cleaner, more sustainable energy future.
CURRENT FUEL PRICES
CURRENT Retail pump prices and posted airfield
Petrol
Diesel
Kerosene
Jet A-1 (KKIA)
News Updates
ERB Decision on the Grid Connection Charges and Multi-Year Electricity Tariff Applications by NWEC
Speech by Board Chairperson – ERB Decision on the Grid Connection Charges and Multi-Year Electricity Tariff Applications by NWEC ERB Decision on the Grid Connection
ERB Fines 3 Licensees for Unauthorized Parking of Road Tank Vehicles
The Energy Regulation Board (ERB) has fined three (03) energy companies K30, 000.00 (Thirty thousand kwacha) each for unauthorised parking of road tank vehicles at
ERB Fines 5 Licensees for Breaching Licence Conditions
The Energy Regulation Board (ERB) has fined five (05) energy companies a total of K180, 000.00 for breaching various licence conditions which included the dispensing
REQUEST FOR PUBLIC COMMENTS ON DRAFT ZAMBIAN STANDARD DZS 749: PORTABLE METAL CONTAINERS FOR COMPRESSED, DISSOLVED AND LIQUIFIED GASES: BASIC DESIGN CRITERIA, USE, MAINTENANCE AND DISPOSAL – CODE OF PRACTICE
The Energy Regulation Board (ERB) is a statutory body responsible for regulating the energy sector and derives its mandate from the Energy Regulation Act No.12
Consumer Complaints
Any person or consumer may seek the ERB’s intervention if they are dissatisfied with the handling of their complaint by an energy utility or they consider the outcome inconclusive.
CALL TOLL FREE ON 8484
Online services FROM ERB
The Energy Regulation Board has developed online portals to make it easy for consumers, energy sector partners and stakeholders to engage with us. Our aim is to make it a seamless and transparent experience.