To be the benchmark of excellence in energy regulation in Africa

The role of the Energy Regulation Board is to ensure consumers receive a quality service at an affordable price while balancing a reasonable rate of return to energy utilities. In order to carry this out, the ERB ensures that all energy utilities in the sector are licensed, monitors levels and structures of competition, investigates and remedies consumer complaints.

Electricity

Fostering a reliable and affordable electricity supply, safeguarding consumer rights, and encouraging sustainable energy practices.

Petroleum

Ensuring the efficient and safe distribution of petroleum products while protecting consumer interests, and minimising the environmental impact.

Renewable

Reducing greenhouse gas emissions, promoting energy independence, creating job opportunities, and a transition to a cleaner, more sustainable energy future.

CURRENT FUEL PRICES

CURRENT Retail pump prices and posted airfield

32.7

Petrol

30.11

Diesel

26.95

Kerosene

29.57

Jet A-1 (KKIA)

News Updates

Complaints

Consumer Complaints

Any person or consumer may seek the ERB’s intervention if they are dissatisfied with the handling of their complaint by an energy utility or they consider the outcome inconclusive.​

CALL TOLL FREE ON 8484​

Online services FROM ERB

The Energy Regulation Board has developed online portals to make it easy for consumers, energy sector partners and stakeholders to engage with us. Our aim is to make it a seamless and transparent experience.