To be the benchmark of excellence in energy regulation in Africa
The role of the Energy Regulation Board is to ensure consumers receive a quality service at an affordable price while balancing a reasonable rate of return to energy utilities. In order to carry this out, the ERB ensures that all energy utilities in the sector are licensed, monitors levels and structures of competition, investigates and remedies consumer complaints.
Electricity
Fostering a reliable and affordable electricity supply, safeguarding consumer rights, and encouraging sustainable energy practices.
Petroleum
Ensuring the efficient and safe distribution of petroleum products while protecting consumer interests, and minimising the environmental impact.
Renewable
Reducing greenhouse gas emissions, promoting energy independence, creating job opportunities, and a transition to a cleaner, more sustainable energy future.
CURRENT FUEL PRICES
CURRENT Retail pump prices and posted airfield
Petrol
Diesel
Kerosene
Jet A-1 (KKIA)
News Updates
PETROLEUM PUMP PRICES REVISED DOWNWARD
The Energy Regulation Board (ERB) has adjusted the pump prices of petroleum products downwards by K1.65/litre for Petrol, K1.75/litre for Diesel and K1.72/litre for Kerosene
ELECTRICITY COST OF SERVICE STUDY FINAL REPORTS
The Energy Regulation Board has published final Cost of Service Study Reports following the issuance of the Government Green Paper on the Findings and Recommendations
Promulgation of the new “Guidelines for Siting of Petroleum Infrastructure”
The Energy Regulation Board (ERB) has approved the Guidelines for Siting of Petroleum Infrastructure which shall be implemented immediately. The decision was arrived at during
WIDER STAKEHOLDER CONSULTATION ON THE PROCESS OF DEVELOPING THE NET-METERING REGULATIONS FOR THE COUNTRY
The Energy Regulation Board (ERB), on behalf of the Ministry of Energy, hereby invites all the Zambian electricity supply industry (ESI) stakeholders and the general
Consumer Complaints
Any person or consumer may seek the ERB’s intervention if they are dissatisfied with the handling of their complaint by an energy utility or they consider the outcome inconclusive.
CALL TOLL FREE ON 8484
Online services FROM ERB
The Energy Regulation Board has developed online portals to make it easy for consumers, energy sector partners and stakeholders to engage with us. Our aim is to make it a seamless and transparent experience.