"Regulating with Integrity"
To be the benchmark of excellence in energy regulation in Africa
The role of the Energy Regulation Board is to ensure consumers receive a quality service at an affordable price while balancing a reasonable rate of return to energy utilities. In order to carry this out, the ERB ensures that all energy utilities in the sector are licensed, monitors levels and structures of competition, investigates and remedies consumer complaints.
Electricity
Fostering a reliable and affordable electricity supply, safeguarding consumer rights, and encouraging sustainable energy practices.
Petroleum
Ensuring the efficient and safe distribution of petroleum products while protecting consumer interests, and minimising the environmental impact.
Renewable
Reducing greenhouse gas emissions, promoting energy independence, creating job opportunities, and a transition to a cleaner, more sustainable energy future.
CURRENT FUEL PRICES
CURRENT Retail pump prices and posted airfield
Petrol
Diesel
Kerosene
Jet A-1 (KKIA)
News Updates
Gazette No. 134 – ERB Licence Applications
Members of the General Public are hereby informed that the Energy Regulation Board (ERB) intends to issue Licences to the under-listed Applicants, fourteen (14) days
ERB institutes investigations against Juba Transport Limited
The Energy Regulation Board (ERB) has instituted investigations into the incident that occurred on 3rd March 2023 involving a fuel road tank vehicle that was
ERB Suspends operations at Karan Meanwood Service Station
The Energy Regulation Board (ERB) has instituted investigations into the suspected water contamination of petroleum products at Karan Meanwood Service Station in Chongwe District, following
No Unlawful Parking of Fuel Tankers in Undesignated Areas
The Energy Regulation Board (ERB) is directing all Importers/Suppliers, Distributors and Transporters of petroleum products to desist from the unlawful parking of fuel tankers (Petroleum
Consumer Complaints
Any person or consumer may seek the ERB’s intervention if they are dissatisfied with the handling of their complaint by an energy utility or they consider the outcome inconclusive.
CALL TOLL FREE ON 8484
Online services FROM ERB
The Energy Regulation Board has developed online portals to make it easy for consumers, energy sector partners and stakeholders to engage with us. Our aim is to make it a seamless and transparent experience.