To be the benchmark of excellence in energy regulation in Africa
The role of the Energy Regulation Board is to ensure consumers receive a quality service at an affordable price while balancing a reasonable rate of return to energy utilities. In order to carry this out, the ERB ensures that all energy utilities in the sector are licensed, monitors levels and structures of competition, investigates and remedies consumer complaints.
Electricity
Fostering a reliable and affordable electricity supply, safeguarding consumer rights, and encouraging sustainable energy practices.
Petroleum
Ensuring the efficient and safe distribution of petroleum products while protecting consumer interests, and minimising the environmental impact.
Renewable
Reducing greenhouse gas emissions, promoting energy independence, creating job opportunities, and a transition to a cleaner, more sustainable energy future.
CURRENT FUEL PRICES
CURRENT Retail pump prices and posted airfield
Petrol
Diesel
Kerosene
Jet A-1 (KKIA)
News Updates
October 2025 Petroleum Pump Prices Press Statement and Price Build-ups
Download Press Statement Pump Price Build-up for October 2025 Wholesale Price Build-up (Jet A-1) for October 2025 October 2025 Wholesale Price Build Up for Petrol,
Draft Smart Grid Regulatory Framework for Stakeholder Consultation
Pursuant to section 4 (m) of the Electricity Act, 2019, the Energy Regulation Board (ERB) is vested with the statutory mandate to develop operating procedures,
ERB Approves 32 Licences and 11 Construction Permits Worth ZMW 5.1 Billion in the Energy Sector
The Energy Regulation Board (ERB) has approved Thirty-Two (32) Licences and Eleven (11) construction permits across petroleum, electricity, and renewable energy sub-sectors, representing a total
Call for Applications – Chipata Consumer Council
The Energy Regulation Act No. 12 of 2019 mandates the Energy Regulation Board (ERB) to regulate the provision of energy products and services in Zambia.
Consumer Complaints
Any person or consumer may seek the ERB’s intervention if they are dissatisfied with the handling of their complaint by an energy utility or they consider the outcome inconclusive.
CALL TOLL FREE ON 8484
Online services FROM ERB
The Energy Regulation Board has developed online portals to make it easy for consumers, energy sector partners and stakeholders to engage with us. Our aim is to make it a seamless and transparent experience.